![]() ![]() However, Carnegie makes a distinction between flattery and appreciation: flattery is insincere and selfish, whereas appreciation has to be genuine. Instead, you should “be hearty in approbation and lavish in praise.” People generally want a sense of importance, and so praising them helps feed that desire. ![]() People rarely admit wrongdoing, and so criticism usually only puts people on the defensive. Part 1 of the book, which focuses on handling people, emphasizes the importance of not criticizing, condemning, or complaining about others. The book is split into four parts: techniques in handling people ways to make people like you how to win people over to your way of thinking and how to change people’s behavior without causing resentment. ![]() How to Win Friends and Influence People consists of material from Dale Carnegie’s lectures on business and personal relations. ![]()
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